Privacy Policy
We are committed to protecting your personal information and your right to privacy. This policy explains how we collect, use, and safeguard your data.
1. Introduction
Fincorpus India Pvt. Ltd. ("Fincorpus", "we", "our" or "us") operates a digital investment platform and distributes mutual fund products through an AMFI-registered Mutual Fund Distributor. This Privacy Policy explains how we collect, use, store, process and protect your personal information when you access our website, mobile application and related services. We are committed to protecting your personal data in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023 ("DPDP Act"), applicable DPDP Rules, SEBI regulations, AMFI guidelines and other regulatory requirements. By using our services, you consent to the collection and use of your information as described in this Privacy Policy.
2. Information We Collect
To provide investment and onboarding services, we may collect:
- Full name
- Date of birth
- PAN details
- Aadhaar details where required for KYC purposes
- Photograph and signature
- Mobile number
- Email address
- Residential address
- Bank account details
- Investment preferences
- Risk profile information
- Investment transaction records
- Portfolio information
- PAN card
- Address proof
- KYC records
- Documents required under applicable SEBI, AMFI, PMLA and KYC regulations
- Device information
- IP address
- Browser information
- Login activity
- App usage information
- Customer support interactions
- Emails
- WhatsApp communications
- Consultation requests
3. How We Use Your Information
- Create and manage your account
- Complete KYC and regulatory verification
- Process investment transactions and SIP registrations
- Facilitate mutual fund investments through authorised partners
- Generate portfolio views and investment insights
- Provide goal-based investing features
- Respond to customer support requests
- Schedule expert consultations
- Improve platform functionality and user experience
- Detect fraud, misuse and unauthorised activity
- Comply with legal and regulatory obligations
4. Consent and Lawful Processing
We process personal data only for lawful purposes and in accordance with applicable data protection laws. Where required, your consent will be obtained before collecting or processing personal information. You may withdraw consent for optional communications at any time. Withdrawal of consent will not affect processing required for regulatory, contractual or legal obligations.
5. Sharing of Information
We do not sell your personal information.
- Asset Management Companies (AMCs)
- Registrar and Transfer Agents (RTAs) such as CAMS and KFin Technologies
- KYC Registration Agencies (KRAs)
- Banking and payment partners
- Technology and cloud service providers
- Regulatory authorities and government agencies where required by law
- Auditors, compliance professionals and legal advisors
All such sharing is subject to appropriate confidentiality, security and regulatory requirements.
6. Data Security
We maintain reasonable security safeguards to protect your personal information against unauthorised access, disclosure, misuse, alteration or loss.
- Data encryption during transmission
- Access controls and authentication mechanisms
- Secure infrastructure and monitoring systems
- Periodic security assessments
- Internal access restrictions based on business requirements
While we take reasonable measures to protect your information, no digital platform can guarantee absolute security.
7. Your Rights
- Access your personal information
- Correct inaccurate information
- Update your information
- Withdraw consent where applicable
- Request deletion of personal data, subject to legal and regulatory retention requirements
- Raise concerns regarding the handling of your personal data
Requests may be submitted through the contact details provided below.
8. Data Retention
- Provide services to you
- Comply with regulatory obligations
- Resolve disputes
- Maintain legally required records
- Protect our legal rights
Certain records may be retained for periods prescribed under SEBI, AMFI, anti-money laundering and other applicable regulations.
9. Cookies and Similar Technologies
- Enable platform functionality
- Improve user experience
- Analyse platform performance
- Maintain security
You may manage cookie preferences through your browser settings where applicable.
10. Children's Privacy
Our services are intended only for individuals who are legally eligible to invest and enter into financial transactions. We do not knowingly collect personal information from children without appropriate legal authorisation.
11. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, regulatory requirements or legal obligations. Updated versions will be published on our website and application.
12. Contact Us
- For questions, concerns or requests regarding this Privacy Policy or your personal information, please contact:
- Fincorpus India Pvt. Ltd.
- Email: inquiry@fincorpusindia.com
- Grievance Officer:
- Email: support@fincorpusindia.com
- Registered Office: 2nd floor, Plot no 71, Madhav Nagar, Opposite PMG Hall, Nagpur, Maharashtra, India- 440010
- We will make reasonable efforts to address requests and grievances within applicable timelines.
